Privacy Policy
Last Updated: February 2025
meraviontix respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard data when you use our comparative financial analysis services. We operate under Australian privacy laws and take our obligations seriously.
Information We Collect
When you use our platform, we collect different types of information depending on how you interact with our services. Some information is provided directly by you, while other data is collected automatically as you navigate through our site.
Personal Information You Provide
When you register for an account or use our comparison tools, you might provide:
- Your name and email address for account creation
- Company details if you're researching on behalf of a business
- Search preferences and saved comparison lists
- Communication preferences and feedback
- Payment information if you subscribe to premium features
Automatically Collected Data
Our systems automatically gather technical information about your visits, including browser type, device information, IP address, and how you navigate through our comparison tools. This helps us understand which features people find most useful and where we need to make improvements.
How We Use Your Information
We're not in the business of selling your data. The information we collect serves specific purposes that directly benefit your experience with our platform.
| Purpose | Details |
|---|---|
| Service Delivery | Processing your searches, saving your preferences, and delivering customized financial comparisons based on your criteria |
| Account Management | Managing your profile, processing subscriptions, and providing customer support when you need help |
| Platform Improvement | Analyzing usage patterns to enhance our comparison algorithms and add features that matter to users |
| Communication | Sending important updates about our services, responding to inquiries, and sharing relevant financial insights you've opted into |
| Security | Detecting fraudulent activity, preventing unauthorized access, and protecting both our platform and users |
Your Rights Under Australian Law
The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do and how to exercise these rights with us.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Information
Ask us to update or fix any inaccurate details in your account. Most information can be edited directly through your profile settings.
Delete Your Account
Request complete removal of your account and associated data. We'll process this within 14 days, though some records may need to be retained for legal purposes.
Restrict Processing
Limit how we use your information in certain circumstances, such as pausing marketing communications while keeping your account active.
Data Portability
Receive your data in a structured format that you can transfer to another service provider if you choose.
Lodge a Complaint
Contact the Office of the Australian Information Commissioner if you're concerned about how we've handled your information.
To exercise any of these rights, email us at support@meraviontix.com with your request. We'll verify your identity and respond promptly. There's no fee for most requests, though we might charge for excessive or repetitive requests.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard encryption for data transmission and storage, but let's be realistic — no system is completely impenetrable.
We've implemented multiple layers of protection including encrypted connections, regular security audits, access controls, and employee training on data handling. Our team can only access your information when necessary for their specific role.
How Long We Keep Your Data
Active accounts and their associated data are retained as long as you continue using our services. After you close your account, we keep certain information for seven years to comply with Australian financial record-keeping requirements. Anonymous usage statistics might be retained indefinitely for research purposes.
Sharing Your Information
We don't sell or rent your personal information to third parties. However, running a financial comparison platform means we sometimes need to share limited data with specific partners.
- Service providers who help run our platform (hosting, payment processing, email delivery)
- Analytics tools that help us understand how people use our comparison features
- Legal authorities when required by Australian law or to protect our rights
- Professional advisors like accountants and lawyers who help us operate our business
All third parties are contractually required to protect your information and can only use it for the specific purposes we've outlined. They can't use your data for their own marketing or sell it to others.
Cookies and Tracking
Our site uses cookies and similar technologies to remember your preferences and understand how you use our comparison tools. You can control cookie settings through your browser, though disabling certain cookies might limit some features.
We use essential cookies that make the site work properly, functional cookies that remember your settings, and analytical cookies that help us improve the platform. We don't use advertising cookies from third-party networks.
International Data Transfers
While our primary servers are in Australia, some service providers we work with operate internationally. When your information is transferred outside Australia, we ensure appropriate safeguards are in place through standard contractual clauses and verification that recipient countries have adequate privacy protections.
Children's Privacy
Our services are designed for adults making financial decisions. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently gathered data from a minor, we'll delete it promptly.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email to registered users and prominently displayed on our site. The "Last Updated" date at the top shows when the most recent changes were made.
Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account at any time.
Questions or Concerns?
If something in this policy isn't clear or you have questions about how we handle your information, we're here to help.
Email: support@meraviontix.com
Phone: +61 402 581 872
Mail: St Josephs Church Hall, 12 Lindsay St, Neutral Bay NSW 2089, Australia